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This thread is resolved. Here is a description of the problem and solution.

Problem:
You want to translate the logo on your website using WPML. After inserting another image in media translate for English, the logo does not change.
Solution:
We recommend using the guide on finding strings that don't appear on the string translation page. You can find this guide here: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
Search for either the name of your logo image or by your media ID. You can find the media ID in the URL at the top when you open it in the WordPress backend under Media. It should be an ID made out of a few numbers. Depending on how your theme is written, you may need to translate either the link of the image or the ID. Use the ID of the image with the logo already translated.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

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Last updated by Mihai Apetrei 3 months ago.

Assisted by: Mihai Apetrei.

Author Posts
November 28, 2024 at 10:33 pm #16457085

nikolaM-11

Background of the issue:
I want to translate the logo on my website hidden link using WPML. I inserted another image in media translate for English, but the logo doesn't change.

Symptoms:
The logo does not change after inserting another image in media translate for English.

Questions:
How can I successfully translate the logo using WPML?

November 28, 2024 at 11:22 pm #16457187

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Please use the guide here (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/) and search either for the name of your logo image (кинотерапия-1) or by your media ID (you should be able to see it in the URL at the top when you open it in WordPress backend > Media - it should be an id made out of a few numbers).

Depending on how the theme is written, you have to translate either the link of the image or the ID (use the ID of the image with the logo translated already).

Please let me know how that goes and if you need further help.

If you can't resolve this alone, I'm happy to jump in and look for this on your site.

Mihai Apetrei