I can not make translation , only for title, i dont see to translate the content

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to translate the content of an entry using WPML, although they can translate the title.
Solution:
We reviewed the client's post and confirmed that the content is visible in the editor. We recommend the client to verify if they can see the content in their editor as well. If the content is still not visible or translatable, it might be due to a configuration issue or a compatibility problem with the theme or another plugin.

Please ensure that you have the latest versions of WPML and any other installed themes and plugins. You can also check for any known issues that might be affecting content translation at https://wpml.org/known-issues/. If the problem persists, we suggest opening a new support ticket for further assistance.

If you need further help, please do not hesitate to contact us on our support forum at https://wpml.org/forums/forum/english-support/.

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Tagged: Exception

This topic contains 4 replies, has 2 voices.

Last updated by Osama Mersal 4 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author	Posts
September 9, 2024 at 9:35 am #16154927
raul-josed	Background of the issue: I am trying to translate an entry on my site under development using WPML. Symptoms: I can only translate the title, not the content. Questions: Why can I only translate the title and not the content? How can I translate the content of an entry using WPML?
September 9, 2024 at 10:00 am #16155035
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. Please let me know how your content is added to the default language. Also, please share screenshots or a screen-recorded video while reproducing the issue. Best regards, Osama
September 9, 2024 at 11:05 am #16155678
raul-josed	I go from the dassboard of wp, and when i click in the wheel of the lenguage(11), i go another screem(12) where i can change only the title, but not the contents, the result is in my page is only translate the title not the contents
September 9, 2024 at 11:46 am #16155950
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama
September 9, 2024 at 1:11 pm #16156599
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for the access details. I checked the mentioned post, and I was able to see the content in the editor. (Kindly check the attached screenshot) Please check if you can see the same at your end. Best regards, Osama
September 9, 2024 at 3:44 pm #16157549
raul-josed	yes thanks so much i will follow with new entries