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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to change images to webp format but is encountering dead links on the translated version of their website.
Solution:
We checked the provided link and did not find any issues with the images. We requested the client to provide additional details and screenshots to better understand the problem. The client can upload screenshots using the "upload an image" feature located below the comment section.

If the provided solution does not apply to your case, or if it seems outdated, we encourage you to check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket with us.

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This topic contains 2 replies, has 2 voices.

Last updated by sotirisR 1 year, 1 month ago.

Assisted by: Andrey.

Author Posts
March 22, 2024 at 7:05 pm #15442338

sotirisR

I am trying to: change my images with webp

Link to a page where the issue can be seen:hidden link

I expected to see: the featured images as there are in the greek version

Instead, I got: dead links

Στιγμιότυπο οθόνης (161).png
March 24, 2024 at 9:46 am #15443706

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I have accessed the link you provided and did not observe any issues. Could you please provide further details to help me understand the situation better?

To avoid any miscommunication or confusion, it might be helpful to provide additional screenshots. You can upload the screenshot using the "upload an image" feature located below the comment section.

March 30, 2024 at 11:40 pm #15466888

sotirisR

I deleted all the images and upload them again to resolve the problem, everything else didn;t worked