Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- - 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00
- - - - - - -

Supporter timezone: America/Lima (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Andreas W. 1 year ago.

Assisted by: Andreas W..

Author Posts
February 7, 2024 at 3:23 pm #15277349

thomasL-104

Tell us what you are trying to do?
Images in categories on homepage are not delivered to the english homepage
Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link is the portuguese and MAIN homepage
hidden link is the second language

February 7, 2024 at 5:09 pm #15278042

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

It looks to me as if you are translating here a Custom Elementor Widget called "Residence Grid" from WP Residence.

Did you mark the checkbox inside the right sidebar of the WordPress Editor to duplicate the attached media to the translation before translating the content with the WPML Translation Editor?

Or did you maybe create the translation with the WordPress Editor instead?

Does running the option WPML > Settings > Media Translation > Start solve this issue?

Best regards
Andreas

February 7, 2024 at 5:50 pm #15278372

thomasL-104

Hello Andreas,
yes its a grid, but on other prjects was it working fine..just here stumbeling.
Checkbox is marked
also wmpl media translation is done..
created normal from the theme

if you need any credentials tell me

February 7, 2024 at 7:17 pm #15278692

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further.

You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.

IMPORTANT
Please be sure to make a backup copy of the website and database before allowing us access.
If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields.

I may have to install a plugin called "All In One WP Migration" to make a copy of the website where I can investigate the issue further.

However, I would also be very grateful if you could provide a staging site or copy of the website from your server yourself for this purpose.

If you have any questions about creating such a staging site, you can consult your hosting provider. Just take note that WPML should be registered on this site again.

If you are unable to provide such a copy of the site for testing, please let me know on this ticket.

The private response form looks like this:
hidden link

Next time you reply, click "I still need assistance."

Video:
hidden link

Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form.

Best regards
Andreas

February 8, 2024 at 3:55 pm #15282118

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

WPResidence seems not to provide these Featured Images for translation at WPML > Taxonomy Translation.

I would suggest you try to upload the images manually on your English taxonomies.

See screenshot.

Captura de pantalla 2024-02-08 105309.png

The topic ‘[Closed] images dont will be delivered to next language’ is closed to new replies.