[Waiting for user feedback] Internal linking in second language domain

Hi,

Welcome to WPML support. I will answer this ticket before the ticket is assigned to one of my colleagues.

Would you please double-check if the separate domain mode is set correctly? You can check that by going to WPML > Languages and checking the checkbox next to the domain names and clicking the Validate option.

See if it shows validated. If no please make sure you set the domains correctly:

https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/

The bottom line is that the domains need to be pointing to the website and not redirecting.

Also please check if the links that are used are absolute URLs and not relative ones.

Thanks.

Hi,

we can check whether the URLs in Divi are entered using just the slug or the full URL, such as 'hidden link'."

I would eventually also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen

Best Regards,
Marcel

Hi,

Since the credentials are entered into a secure input field and no actual email delivery takes place, there's no need to use a real email address. You can safely use something like noreply@yourdomain.com or noreply@wpml.org.

Best regards,
Marcel

Hi,

I want to ask you if it is better to insert the whole URL when setting an internal link using Divi instead of just inserting the slug, to prevent this kind of issues... Or it doesn't make any difference?

In general, I recommend using the internal link selector from the dropdown menu. When you choose a link this way, WordPress handles the domain part dynamically using the SiteURL/HomeURL, which helps avoid problems later on.

Also, keep in mind that external URLs are treated differently in translations. Internal links are usually not shown in the translation editor because WPML can automatically point to the corresponding translated ID. So there's no need to translate absolute URLs manually. You can read more about this here: https://wpml.org/faq/how-to-translate-links/.

One more thing — I can’t access the English version of the page, as it’s still in draft status. Could you please publish it so I can check it? Here’s the link:
hidden link.

Right now, I get the message: "Sorry, you are not allowed to preview drafts." Thanks!

Best Regards,
Marcel