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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client has translated an article into French using WPML, but the paragraphs from the original text are missing in the translation, resulting in the text appearing as one big block without any line-breaks.
Solution:
If you're experiencing similar issues with paragraph formatting in your translations, we recommend the following steps:
1. Open a translation job using our Advanced Translation Editor.
2. Go to the top right corner of the translation editor.
3. Click the gear icon.
4. Disable the option 'I prefer bigger segments'.
5. Close the editor and resend the form to translate again via WPML > Translation Management.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 0 voices.

Last updated by olafM-7 3 days, 3 hours ago.

Assisted by: Shekhar Bhandari.

Author Posts
December 23, 2024 at 5:32 pm #16541299

olafM-7

<b>Background of the issue: </b>
I have translated an article into French using WPML on my site hidden link.

<b>Symptoms: </b>
In the translation, all the paragraphs that are in the original text are gone. The text is one big block without any line-breaks.

<b>Questions: </b>
Why are the paragraphs missing in the French translation?
How can I ensure that the translated text retains the original formatting?

After deleting the Enhanced Media Library plugin as you suggested half of the paragraphs are now showing, see latest screenshot.

woodwork-half-of-paragraphs.jpg
December 24, 2024 at 4:06 am #16542296

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

Can you follow the below steps and let me know if this helps?

- Open a translation job using out Advanced Translation Editor.
- Go to the top right corner of the translation editor.
- Click the gear icon.
- Disable the option “I prefer bigger segments”.
- Close the editor and send the form to translate again via WPML > Translation Management.

Thanks

January 1, 2025 at 9:32 pm #16557511

olafM-7

Hello, Shekhar, thank you for your prompt reply. Sorry it took so long to answer. My mother died some days go, so I had to take care of that.

One other thing that is puzzling me: despite my having set «Automatic translations» to active, when I click on the pencil-icon in the backend. Instead of the translation-interface, there is just the regular WordPress editor for the article being opened (see image). And this is the article in question: hidden link

How can I change that?

Best regards and happy new year
Olaf

Wordpress-editor-opened-instead-of-translation-editor.jpg
January 2, 2025 at 5:00 am #16557676

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

I’m truly sorry for your loss—please accept my heartfelt condolences.

To address the issue, I recommend opening the page in the default language editor. In the language metabox on the right, ensure that the WPML editor is enabled instead of the WordPress editor. This should resolve the problem.

Please let me know if this works for you.

Thank you.

January 2, 2025 at 9:54 am #16557987

olafM-7

Thank you, Shekhar Bandhari, for your support: now the translation is set to smaller increments. And paragraphs in the left column are back.

All the best to you in 2025!

Olaf

January 2, 2025 at 9:56 am #16557993

olafM-7

Using WPML on an infrequent basis is not optimal, as I see. It has a rather steep learning curve because of the many settings etc. windows in the backend. But done right it is a very helpful tool!