The product subcategories slugs are not working when the String Translation plugin is enabled. They work correctly when I disable the plugin.
EXAMPLE:
English page: hidden link
When I click on the widget to go to the Spanish page, it takes me to this 404 URL: hidden link
The subcategory is correctly translated in the Woocommerce -> Woocomerce multilingual settings, and if I type it in manually, the correct Spanish page loads: hidden link
Please note: the issue only affects the product SUBCATEGORY URLs, it doesn't affect main categories.
It's the same issue reported on this support ticket by another user. I follow the instructions here but haven't been able to fix it -
Thanks for contacting WPML forums support. I'll be glad to help you today.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Best regards,
Osama
The topic ‘[Closed] Product subcategories urls not working when String Translation plugin is enabled’ is closed to new replies.
