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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to find certain strings for translation and was considering live assistance. After installing the WPML-WPForms Multilingual plugin, the issue was resolved.
Solution:
We recommended the following steps for clients experiencing similar issues:
1. Go to WPML -> String Translations.
2. Scroll to the bottom of the page and click the blue link Translate texts in admin screens ».
3. On the Admin Texts Translation page, search for the strings you want to translate.
4. Select the checkboxes next to the strings and click “Add to String Translation”.
5. Return to WPML -> String Translation to find the strings.
For more detailed information, please refer to our documentation on Finding strings that don’t appear on the String Translation page.
Th client resolved the issue by installing WPForms Multilingual as he was using WPForms to create the forms with the strings needed to be translated.

If this solution doesn't look relevant to your issue, please open a new support ticket in our support forum.

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This topic contains 3 replies, has 2 voices.

Last updated by Marsel Nikolli 1 year, 3 months ago.

Assisted by: Marsel Nikolli.

Author Posts
January 16, 2024 at 10:49 am #15189233

rolandT-8

Tell us what you are trying to do? Find the Strings, but can't find them

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? hidden link

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January 16, 2024 at 11:49 am #15189601

Marsel Nikolli

Hi,



Thank you for contacting WPML Support, I will be happy to help you.


- Could you please tell me how are you adding those forms to your website, are you using any page builder / theme option / plugin?

- Could you please try following these steps and see if you can find those strings:

- go to WPML -> String Translations
- scroll at the bottom of the page, click the blue link Translate texts in admin screens »
- after you click, in the page that opens (Admin Texts Translation), search for strings
- select the checkboxes next to them and click “Add to String Translation”
- go back to WPML -> String Translation

More information related can be found in: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Let me know if this is helpful for you.

Regards,
Marsel

January 16, 2024 at 12:05 pm #15189620

rolandT-8

Hi,

Thanks for your message. I have done all of that and it wont work.... Could you assist me online live?

January 16, 2024 at 1:32 pm #15190080

Marsel Nikolli

Hi,

Thanks for the update.

The forum support works only via text.

- Could you please tell me how are you adding those forms to your website, are you using any page builder / theme option / plugin?

------

In order to investigate this issue and understand it better, I would need a temporary access to your website.

Please make a full backup of your site (files and database) and confirm it in your next reply.

I would need to access your site's WP-admin.
Your next reply is set to private for you to provide the username and password details.

You can safely add your information into these fields.

Thanks,
Marsel

January 16, 2024 at 2:53 pm #15190788

rolandT-8

I saw that i did not installed WPML -WPforms Multilingual. Now I have installed it and everything is oke now.

Thanks

Roland