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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported an issue where a translated media photo was not appearing in the English version of their website. The photo was assigned in media translation, but it did not display on the frontend.

Solution:
We resolved the issue through several steps:
1. We recommended registering custom Elementor Widgets for translation using an XML file. You can read our tutorial here: https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/
2. The issue of the image not appearing was because it was added as a background but the slide had no content. Moving the image inside the content resolved the issue.
3. When translating the page, it is necessary to search for "http" to find and manually translate links such as image links.

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This topic contains 1 reply, has 2 voices.

Last updated by Nicolas V. 2 months, 4 weeks ago.

Assisted by: Nicolas V..

Author Posts
September 25, 2024 at 3:19 pm

yannM-18

Background of the issue:
I have an issue with the media photo - it's assigned in media translation however I don't see the translation in the English version: hidden link

Symptoms:
The translated media photo does not appear in the English version of the site.

Questions:
Why is the translated media photo not appearing in the English version of the site?

September 25, 2024 at 4:09 pm
September 25, 2024 at 5:38 pm #16222161

Nicolas V.
Supporter

Languages: English (English ) French (Français )

Timezone: America/Lima (GMT-05:00)

Hello,

I made a video where I explain how I resolved the issue.

There are a few steps:
1. You need to register custom Elementor Widgets to translation using an XML file. You can read our tutorial here: https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/

2. The issue on the frontend (no images) was due to the fact that you added the image as a background but the slide doesn't have any content. Moving the image inside the content resolved the issue.

3. When translating your page you will need to search for "http" in order to see links such as image links and translate them manually.

PS: I didn't remove the test page so you can test it yourself before updating your pages.