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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 6 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 11 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
January 12, 2023 at 6:19 am #12800899

chrisW-51

I am trying to:use wpml and wpform

Link to a page where the issue can be seen:hidden link

I expected to see: preview show properly in english/traditional chinese/simplfieid chinese

Instead, I got:
preview show properly in traditional chinese/simplfieid chinese only
for english one, it does not show.

all screens info. are put in this hidden link

January 12, 2023 at 8:48 am #12801917

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Welcome to WPML support, I'd be happy to help you further on this.

I can see the forms showing similar in the English language too, hidden link Is the issue fixed? or am I missing something?

Further, We recently released a new version of WPML plugins so can you please update the plugins to the latest version and let me know if that helps.

We push out WPML releases gradually. If your sites haven’t received this update yet, give it some time and you’ll see the update in a few days.

To skip the queue and get the update right away, to the Plugins → Add New page, click the Commercial tab and then click the Check for updates button.
https://wpml.org/wp-content/uploads/2020/04/wpml-force-plugin-update-1.png

Note: Keep a Backup Before Updating

Look forward to your reply.

Thanks

January 13, 2023 at 8:05 am #12811505

chrisW-51

hi,

The issue report to wpml website below:
Still missing smart logic field in entry preview after update wpml.
1.already update all wpml and related plugin
screen cap as below link.

2.input the smart logic field.
hidden link
screen cap as below link.

3.Entry preview cannot see the smart logic field value
screen cap as below link.

Thx!
Chris

Screen cap Detail as here
hidden link

January 13, 2023 at 8:50 am #12811613

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

January 16, 2023 at 4:54 am #12823605

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

The login details is not working, it shows the following message

Error: The username "WPML" is not registered on this site. If you're not sure of the user name, use an email address instead.

Can you edit the previous private reply and add the correct details.

Look forward to your reply.

Thanks

January 17, 2023 at 8:05 am #12831435

chrisW-51

Hi,
Updated temporary access info now.
Thx!

January 17, 2023 at 11:53 am #12833727

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

The WPforms latest update says

Fixed: Layout fields were not shown when they were on any page other than the first page of a multi-page form and conditional logic was enabled on at least one field within the Layout field.

So can you please update the wp forms plugin and it's add-ons to the latest version and see if it helps?

Look forward to your reply.

Thanks

The topic ‘[Closed] translation fail’ is closed to new replies.