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This topic contains 1 reply, has 2 voices.

Last updated by Mohamed Sayed 1 year, 11 months ago.

Assisted by: Mohamed Sayed.

Author Posts
August 2, 2023 at 12:52 pm #14142387

juanm-11

Hello,

When installing WPML (sitepress-multilingual-cms) on my website, it has been broken:

hidden link

I have received an email to the administrator which I sent to you and capture of the computer screen where an error message is displayed which I also sent to you.

Can you help me please?

PLUGINS-1.jpg
PLUGINS-2.jpg
PLUGINS-3.jpg
computer screen-WordPress › Error_page-0001.jpg
admin-Webmail __ Entrada_page-0001.jpg
August 2, 2023 at 6:30 pm #14144387

Mohamed Sayed

Hi there,
Thanks for contacting WPML support.

This error usually happens because of corrupt entries or misconfiguration in the Database. Please try the following steps after creating a full database and website backup:

If you can still access your Dashboard:

1. Go to WPML > Support.
2. Click on the Troubleshooting link.
3. Click on the "Fix post type assignment for translations" button.
4. Click on the "Remove ghost entries from the translation tables" button.

If you can’t access or it does not help:

1. Open your database using phpMyAdmin(or another database manager)
2. Go to the wp_icl_translations table
3. Find the entry with element_id: 53
4. Delete that row

Please check the following errata page for more details: https://wpml.org/errata/fatal-error-invalidargumentexception-element_id-and-type-do-not-match/

Kind regards,
Mohamed