WPML Issues

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This topic contains 4 replies, has 2 voices.

Last updated by marinaL-8 1 year, 9 months ago.

Author	Posts
June 16, 2023 at 1:28 pm
marinaL-8	when clicking on the latest translated products, it leads to a "page not found" error. Additionally, the last two pages lack the hover image, and the most recent English-translated boots are not visible on the front end of the site.
June 16, 2023 at 2:01 pm
June 17, 2023 at 9:07 am #13843479
Subash Chandra Poudel	Hi there, The login details for the initial admin you sent does not seem to work and ask for 2 factor authentication setup. Also, the new user for me that you setup seem to be a normal user and not an Admin user. Can you please look into it and make sure the new user you added in an admin and let me know so that I can check the issue further?
June 17, 2023 at 10:00 am #13843543
marinaL-8	Hello there, I have added you as admin user now. Thank you.
June 19, 2023 at 4:55 pm #13853597
Subash Chandra Poudel	Thank you for the updates. However I am still not able to access the site. When trying to login I now get: "ERROR: User can't find." Additionally when I try to visit your site I now see a 500 internal server error. If you still have the issue and need our help please recheck the details at your end and send a working login details. I have enabled a private reply for you again. Also, since this issue also seems to be related to how your server or host is setup I also recommend you to contact your hosting provider in the mean time to confirm if it is setup correctly or if there are some issues.