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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 1 replies, has 1 voice.

Last updated by Osama Mersal 2 months, 1 week ago.

Assisted by: Osama Mersal.

Author Posts
February 19, 2025 at 12:30 pm #16724257

marelvaB

Background of the issue:
I am trying to translate the front page editor in WordPress, which is by default in NL language, using WPML on my site hidden link.

Symptoms:
When I manually translate, it redirects to a blank page.

Questions:
Why does the home template not translate properly when using WPML?
Why am I redirected to a blank page when I manually translate?

February 19, 2025 at 1:13 pm #16724619

marelvaB

i already remove but automatically transalte words but when i click to translate then redirect to wpml site and not adding any text

please check below screenshot

Screenshot_4.jpg
Screenshot_3.jpg
February 19, 2025 at 2:38 pm #16725292

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

February 20, 2025 at 9:43 am #16728501

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. I checked the home page and tried translating it, which opened the editor correctly. (Kindly check the attached screenshot)

Please let me know the steps to reproduce the issue.

Best regards,
Osama

2025-02-20_11-40-36.png
February 21, 2025 at 4:59 am #16732082

marelvaB

No this is worpdress defulat editior we used template

i need this in dutch langauge

Screenshot_5.jpg
February 21, 2025 at 5:02 am #16732097

marelvaB

AND WHEN I TRANLASTE THEN ITS BLANK SCREEN AND NOT ADDING MY SLEF TEXTS

check video

hidden link

February 21, 2025 at 12:57 pm #16733681

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the video. I tried to reproduce the issue, but the editor worked correctly. Kindly check this hidden link">video.

Please use a private window and try to reproduce the issue. It might be a browser caching issue.

Best regards,
Osama

The topic ‘[Closed] wpml not workign proper in my site wordpress editior page when i manully translate then it redrect y…’ is closed to new replies.