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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 9 months ago.

Assisted by: Prosenjit Barman.

Author Posts
April 15, 2024 at 5:37 pm #15521454

daniK-2

For products with attributes/variations that have been translated from English to another language, the user receives a 404 page not found after selecting the variation and adding it to the shopping cart, even though it is added to the cart.

When I do this on the original English page, it works fine; I don't get a 404 page not found.

How can I resolve this? The problem can be seen on this page: hidden link

This is the English page: hidden link, where it works fine.

April 16, 2024 at 6:39 am #15522471

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand the issue you're experiencing and would like to point out that we've reproduced a similar problem when the Jetpack plugin is active. Based on the WPML Debug Info you provided, I noticed that the Jetpack plugin is currently in use on your site.

Since we have a workaround for that issue, could you please check the Errata below and try applying the workaround mentioned there?

- https://wpml.org/errata/jetpack-trying-to-add-a-product-to-cart-in-2nd-language-while-not-logged-in-goes-to-a-404-page/

Please let me know if that helps in solving the issue or if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit

The topic ‘[Closed] Adding products with attributes/variations to the shopping cart does not work’ is closed to new replies.