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[Resolved] ATE stucks on loading

This thread is resolved. Here is a description of the problem and solution.

Problem:

The advanced translation editor freezes on loading.

Solution:

The issue is fixed, clear your browser cache and reload the page.

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This topic contains 3 replies, has 2 voices.

Last updated by Christopher Amirian 1 year, 2 months ago.

Assisted by: Christopher Amirian.

Author Posts
April 17, 2024 at 8:46 am

andreasN-23

ATE stucks on loading
April 17, 2024 at 9:16 am
April 17, 2024 at 2:47 pm #15533490

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

I checked now and it is working with no issues with Chrome on Mac.

Would you please double check?

Thanks.
April 18, 2024 at 6:14 am #15535386

andreasN-23

yes, indeed in chrome it works, but not so in Safari
April 20, 2024 at 1:35 pm #15546146

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

I checked and Safari is also working now.

We released a known issue about that:

https://wpml.org/errata/advanced-translation-editor-ate-freezing-issue-on-certain-browsers/

Please use Command + Shift + R combination to reload the page and clear browser cache to work for Safari.

Thanks.