[Resolved] Automatic translation not recognizing the credits and we cannot test out the auto translation

<b>Background of the issue: </b>
We have a development site hidden link that we have been developing locally and importing the db back and forth from local XXXXX1.local to WP VIP hosting XXXXXX-preprod.go-vip.net. Now we are at the point in testing out the automatic translations. I made sure that all the URLs that we are using are registered in WPML and the entries in the db for the site_key are replaced whenever we import the DBs back and forth from local to WP VIP and vice versa. Followed troubleshooting and documentation below: https://wpml.org/documentation/automatic-translation/why-credits-may-be-missing-and-how-to-fix-it, https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site, https://wpml.org/documentation/automatic-translation/automatic-translation-subscription-for-multiple-sites/

<b>Symptoms: </b>
Automatic translation not recognizing the credits and we cannot do automatic translations (ATE).

<b>Questions: </b>
Why are the credits not being recognized for automatic translation?
How can we resolve the issue of automatic translation not working despite following the documentation?