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Supporter timezone: America/Lima (GMT-05:00)

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This topic contains 3 replies, has 3 voices.

Last updated by Nicolas V. 1 year, 3 months ago.

Assisted by: Nicolas V..

Author Posts
August 4, 2023 at 10:35 am #14154325

mariaP-42

When I create a duplicate page and then manually translate the permalinks, the main page no longer loads and brings an error:

hidden link (default page)
hidden link (translated page)

the front page no longer loads

August 4, 2023 at 10:43 am #14154383

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Before your ticket is assigned to one of my colleagues, can you also please share the full error message that you see or share a screenshot?

Thank you.

Mihai Apetrei

August 4, 2023 at 10:54 am #14154499

mariaP-42

The browser loops and then calls a page with an error

gardhenbilance.jpg
August 4, 2023 at 3:14 pm #14155689

Nicolas V.
Supporter

Languages: English (English ) French (Français )

Timezone: America/Lima (GMT-05:00)

Hello,

To help speed up the support process, I've enabled a private message for submitting the debug information for this support ticket. Please follow these initial debugging steps:
https://wpml.org/faq/provide-debug-information-faster-support/
In short:
- Go to "WPML > Support > Debug Information" (link)
- Copy the Debug Information from there.
- Find the private field I activated and paste that information.

---

While waiting for that information here are few points that you can start checking on your side:
1. Go to "Settings > Permalinks" and resave your permalinks
2. In "WPML > Settings > Translated documents options > Page URL", can you tell me which option did you choose?
3. What do you mean by "manually change the permalink"? Can you explain me your translation workflow?
Please note that when you duplicate a page, you shouldn't use our editor but the native WordPress editor.
4. As you can see here: hidden link there is a infinite loop between hidden link and hidden link
5. If you use a Redirection plugin or an SEO plugin with a redirection functionality, please make sure that those plugins didn't create an automatic redirect that causes this infinite loop.

The topic ‘[Closed] Change url page’ is closed to new replies.