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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with some strings not translating using the Directorist - Business Directory Plugin.
Solution:
We recommend following the specific translation method detailed in the plugin's documentation. Here are the steps to follow:
1. Navigate to Directory listings > Directory Builder.
2. Locate your listing and click on the "Languages" box in front of it.
3. Proceed to create or translate the form as specified in the Directorist WPML Translation Guide.

If the solution provided here does not resolve your issue, or if it seems outdated or irrelevant to your case, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us through the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 2 voices.

Last updated by Bruno Kos 9 months ago.

Assisted by: Bruno Kos.

Author Posts
May 3, 2024 at 6:00 am #15589517

pascalW-18

Directorist - Business Directory Plugin some strings are not translating

May 3, 2024 at 7:02 am #15589591

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Ok, I found it on:
hidden link

Can you do this:
- install WPML Integration
- import your forms and try translating the strings we had issues with

I will check it then with our compatibility team.

May 4, 2024 at 9:29 am #15593268

pascalW-18

I'm facing the same issue in the sandbox environment too , some of the strings like
I agree to the privacy and policy
i agree with all terms and conditions
are still not getting translated
please check this compatibility issue from your end

May 6, 2024 at 7:28 am #15595555

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Escalated to Compatibility team. I will keep you posted!

May 9, 2024 at 12:42 pm #15610669

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

This plugin uses a specific translation method detailed in its documentation.
hidden link

Can you please try the following:

1. Navigate to Directory listings > Directory Builder.
2. Find your listing, and in front of it, click on the "Languages" box: [Languages box image](hidden link).
3. Create or translate the form as specified.

Does it work?

May 14, 2024 at 7:46 am #15623606

pascalW-18

issue was resolved by going to director builder ->form feilds->settings and then adding custom german translation there