fix the error

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Go Global Application

This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 3 months, 1 week ago.

Assisted by: Long Nguyen.

Author	Posts
June 11, 2024 at 1:44 am #15724268
Андрей Мороз	Background of the issue: I installed the WPML plugin, translated the page, but when switching to other languages I get an error. I also have the 'Bus Ticket Booking with Seat Reservation' plugin (pro version) on my website, and if I disable it, the error goes away. Symptoms: Error occurs when switching to other languages after installing WPML. The error goes away when the 'Bus Ticket Booking with Seat Reservation' plugin is disabled. Questions: How can I resolve the error that occurs when switching languages with WPML? Is there a known conflict between WPML and the 'Bus Ticket Booking with Seat Reservation' plugin?
June 11, 2024 at 4:33 am #15724400
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi there, Thank you for contacting WPML support, I’m happy to help you with this issue. The plugin "Bus Ticket Booking with Seat Reservation" (free and pro) is not available in our list of compatible plugins https://wpml.org/plugin/ so you might experience some issues when using it with WPML. I suggest you contact the plugin author and ask them to join our Go Global program where our Compatibility developers will help them to make their product compatible with WPML. https://wpml.org/documentation/support/go-global-program/ If you want to investigate the issue further, please replicate the issue on a clean installation. I created a clean installation of WordPress, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using the link below: hidden link Kindly follow the steps below: - Don’t restore your site there. - Install Bus Ticket Booking with Seat Reservation plugin. - Try to replicate the issue with minimal steps. - Then let me know the steps to replicate it. Looking forward to your reply. Thanks

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