This thread is resolved. Here is a description of the problem and solution.
Problem: You are experiencing issues with translating the site footer from Finnish to English, where the footer is not fully translated and only contains a few English words and links. Solution: We recommend making a minor edit to the footer in the default language and then updating it. After this, use the WPML editor to update the translation. This should ensure that the entire footer is translated correctly. If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we encourage you to open a new support ticket for further assistance. You can do so at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Background of the issue:
I was translating the site footer from Finnish to English, which previously worked fine. The issue can be seen at hidden link.
Symptoms:
The footer is not fully translated into English; it contains only a few English words and links to English pages.
Questions:
Why is the footer not fully translated into English despite previous successful translations?
What steps can I take to ensure the entire footer is translated correctly?
This translated footer worked just fine, but I noticed today that it does not work anymore. There are only the heading texts translated, when you can see that the whole footer is 100% translated.
Thanks for contacting WPML forums support. I'll be glad to help you today.
Please go to the following URL and check if all of the footers are translated correctly. (yourdomain/wp-admin/edit.php?post_type=et_footer_layout)
If yes, and you still face the issue, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Please add the access details to the private fields. If you don't see the form below, please don't add your credentials, as they will be publicly exposed٫ (hidden link)
