FSE: translation menu does not display on the page

This thread is resolved. Here is a description of the problem and solution.

If you are using the Site Editor (formerly known as Full Site Editing or FSE) you can translate your menus by sending the Navigation Menu for translation. This then allows you to use the Advanced Translation Editor to translate your links, ensuring they point to the translations of your menu items.

For a step-by-step guide, see the page about translating menus in Site Editor templates.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 5 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 11 months ago.

Assisted by: Long Nguyen.

Author	Posts
May 22, 2023 at 8:08 am
stefanL-52	I'm using the full-side editor on a new website and I would like to translate the navigation menu from English to Japanese. I read this page but not sure how to proceed for the menu: https://wpml.org/documentation/getting-started-guide/translating-content-created-using-gutenberg-editor/translating-sites-that-use-full-site-editing/
May 22, 2023 at 9:13 am
May 22, 2023 at 9:40 am #13687989
stefanL-52	I spoke to WordPress support, they confirm the problem is with WPML. What is happening is that the English version of the website is showing a menu called "primary" (no capital P). This is the new menu, the one I translated today. The Japanese version of the website is showing a menu called "Primary" (capital P). This is the old menu. Of course, any change done to "primary", and translating "primary", doesn't have any effect on the Japanese website, as it's showing "Primary".
May 22, 2023 at 9:45 am #13688001
stefanL-52	Another things that I noticed: I just translated "Primary" (the old menu) to Japanese, but the Japanese website is still showing the English untranslated version of this menu. This means there are two problems: - The Japanese website is not showing the same menu as the English website - The Japanese website is not showing the Japanese version of the menu that it is showing
May 22, 2023 at 10:18 am #13688383
stefanL-52	Update: - With the help of WordPress support, I could delete the old menu ("Primary") from the English and Japanese website. - Now, the new menu ("primary") is displayed on the Japanese version. However, it's still in English. When I translate it, the translation job stays market as "In progress", even though I completed it 100%.
May 22, 2023 at 10:55 am #13688633
stefanL-52	My issue is solved for now but honestly I have no idea how it got solved. It seemed it was the sum of two problems. The second one was that the translation job for the menu was stuck as "in progress" (for more than 1 hour after completion). Then at some point it moved to "completed". I don't know how.
May 22, 2023 at 10:55 am #13688635
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Thank you for your feedback. It could be a caching issue. Now I see the translated menu items displayed in the Japanese language as well, screenshot hidden link Can you please recheck this? Look forward to your reply. Thanks