Background of the issue:
I can't automatically translate the new page I created on my site hidden link. I have checked all the necessary settings, including 'Automatic Translation' and 'Publish right away without reviewing.' I created a page and translated it manually, but I want the automatic translation to work as it should.
Symptoms:
I encountered the message: 'WPML will finish in-progress translations but won't translate anything new.' This message may appear if there’s not enough credit.
Questions:
Could the issue be related to insufficient credit, even though I have a postpaid credit charged to my card?
Thank you for contacting WPML support, I’m happy to help you with this issue.
I understand the issue here is the translation mode Translate Everything Automatically is enabled but it doesn't work to translate all content on your site. I suggest you follow steps below to troubleshoot the issue and let me know how it goes.
1. Go to WPML > Settings > Translation mode: Translate What You Choose.
2. Go to WPML > Translation Management > Jobs tabs > Cancel all in-progress jobs.
3. Back to Settings page > Translation mode: Translate Everything Automatically
We limit one issue per ticket only so in this ticket, I will focus on the Translate Everything Automatically issue. If you create a new page, is it translated automatically without going to WPML > Translation Management to translate it?
If it doesn't work, I would like to request temporary access (wp-admin and FTP) to your site so I can take a better look at the issue. Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌