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This topic contains 4 replies, has 2 voices.

Last updated by Long Nguyen 1 week, 2 days ago.

Assisted by: Long Nguyen.

Author Posts
October 28, 2024 at 5:29 pm #16339218

gerhardM-2

Background of the issue:
I can't automatically translate the new page I created on my site hidden link. I have checked all the necessary settings, including 'Automatic Translation' and 'Publish right away without reviewing.' I created a page and translated it manually, but I want the automatic translation to work as it should.

Symptoms:
I encountered the message: 'WPML will finish in-progress translations but won't translate anything new.' This message may appear if there’s not enough credit.

Questions:
Could the issue be related to insufficient credit, even though I have a postpaid credit charged to my card?

October 29, 2024 at 7:25 am #16340351

gerhardM-2

I still need help with automatic translation.

October 29, 2024 at 7:29 am #16340369

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Gerhard,

Thank you for contacting WPML support, I’m happy to help you with this issue.

I understand the issue here is the translation mode Translate Everything Automatically is enabled but it doesn't work to translate all content on your site. I suggest you follow steps below to troubleshoot the issue and let me know how it goes.

1. Go to WPML > Settings > Translation mode: Translate What You Choose.
2. Go to WPML > Translation Management > Jobs tabs > Cancel all in-progress jobs.
3. Back to Settings page > Translation mode: Translate Everything Automatically

Looking forward to your reply.
Thanks

October 29, 2024 at 11:26 am #16341715

gerhardM-2

Thank you very much for answering me.

I did as you said, but it didn't work, nothing changed.

The text on the page is translated without any problems.

The biggest problem is the buttons that remain the same as in the default language.

Can you help me with that?

hidden link

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October 30, 2024 at 1:31 am #16344523

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

We limit one issue per ticket only so in this ticket, I will focus on the Translate Everything Automatically issue. If you create a new page, is it translated automatically without going to WPML > Translation Management to translate it?

If it doesn't work, I would like to request temporary access (wp-admin and FTP) to your site so I can take a better look at the issue. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌

Looking forward to your reply.
Thanks