Installed plgin causes problems

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client installed the WPML plugin on their website, which caused the website to malfunction. The client was also concerned about changing the default language back to Dutch without consequences.
Solution:
We resolved the issue by translating everything from Dutch to other languages and vice versa, and setting the default language back to English. This adjustment made the homepage and shop pages display correctly in all languages, including Dutch. If you're experiencing similar issues, we recommend checking your language settings and ensuring that translations are correctly set up.
Changing the default language can generally be done without severe consequences, but it is advisable to select a default language and maintain consistency without changing it frequently.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please do not hesitate to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Documentation request

This topic contains 7 replies, has 2 voices.

Last updated by Itamar 5 months, 2 weeks ago.

Assisted by: Itamar.

Author	Posts
June 13, 2024 at 8:17 am
rolfv	Background of the issue: I installed the WPML plugin on my website hidden link. Symptoms: The website doesn't work correctly anymore after installing the plugin. Questions: Why doesn't the website work correctly after installing WPML? How can I fix the issues caused by the WPML plugin?
June 13, 2024 at 9:58 am
June 13, 2024 at 11:47 am #15735956
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, I translated everything from Dutch to other languages and vice versa. I set the default language to be English again. Now everything seems alright on your site. The homepage and shop pages are shown in all the languages. For example, in Dutch. Please see the attached screenshots. Can you please confirm that the issue is fixed now? Thanks, Itamar.
June 13, 2024 at 12:24 pm #15736133
rolfv	Can i change the default languages back to Dutch without consequences?
June 13, 2024 at 5:00 pm #15737398
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Yes, you should be able to do that. But as a general rule, it is better to select a default language, stick to it, and not change it too often. Regards, Itamar.
June 14, 2024 at 6:55 am #15738357
rolfv	OKe thanks for your reply. One more question: i made changes in the default language (Dutch). What do i need to do to start (re)translation the allready translated pages in German and English?
June 16, 2024 at 5:07 pm #15742806
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, You must go to WPML -> Translation Management and send the updated original pages to the translations. Regards, Itamar.
June 18, 2024 at 3:43 pm #15749989
rolfv	Hi i have the follow problem with the menu structure. It seems that its not translated. The setting is on automatic. What do i do wrong? New threads created by Itamar and linked to this one are listed below: https://wpml.org/forums/topic/split-problem-with-the-menu-structure/
June 19, 2024 at 4:43 am #15752406
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, In our forum, we help with one issue per ticket. The initial issue with this ticket is solved, so I'm closing it. I've split this ticket into a new ticket. Let's please continue to handle the new issue with the menu here. https://wpml.org/forums/topic/split-problem-with-the-menu-structure/ Thank you for your understanding, Itamar.