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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to install the WPML key on a new website and it keeps indicating that you need to activate or register.
Solution:
We recommend checking if the WPML plugin is activated on your site. Please navigate to the admin area, go to Plugins, and ensure that both the WPML and String Translation plugins are installed and activated. These plugins are necessary to use the Multilingual feature of WooCommerce Multilingual. For more detailed guidance, please refer to our documentation: https://wpml.org/documentation/related-projects/woocommerce-multilingual/

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 5 months, 3 weeks ago.

Assisted by: Long Nguyen.

Author Posts
June 9, 2024 at 7:22 pm #15719777

rolfv

Background of the issue:
I am trying to install the WPML key on a new website hidden link. I have a lifetime key.

Symptoms:
It keeps saying that I have to activate or register.

Questions:
What am I doing wrong?

June 10, 2024 at 1:48 am #15719947

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Rolf,

Thank you for contacting WPML support, I’m happy to help you with this issue.

It looks like the plugin WPML isn't activated on your site. Please go to admin area > Plugins > Install and activate the plugins WPML and String Translation to use the Multilingual feature of the plugin WooCommerce Multilingual.

Refer documentation https://wpml.org/documentation/related-projects/woocommerce-multilingual/

Looking forward to your reply.
Thanks