please help me to translate the payment informations

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Tagged: Compatibility

This topic contains 8 replies, has 2 voices.

Last updated by Marsel Nikolli 3 months, 2 weeks ago.

Assisted by: Marsel Nikolli.

Author	Posts
August 13, 2024 at 8:03 am #16064939
danahK	<b>Background of the issue: </b> I am trying to translate the payment information on my website. I cannot find the translated strings for Mail poet, Paypal, Payoneer, and Iam port. I have unlocked the MailPoet Page and Iam Port payment on Post 'Types Translation.' Link to a page where the issue can be seen: hidden link <b>Symptoms: </b> The translations are not working as expected. Even after attempting to find the strings, they remain untranslated. <b>Questions: </b> Why are the payment information strings not translating? How can I find and translate the missing strings for Mail poet, Paypal, Payoneer, and Iam port?
August 13, 2024 at 8:57 am #16065319
Marsel Nikolli	Hi, Thank you for contacting WPML Support, I will gladly help you. Please check our documentation on this link showing how you can find and translate the strings. Let me know if you have any questions or need further assistance. Regards, Marsel
August 13, 2024 at 12:20 pm #16066138
danahK	I did all of them but its not translatable and not showing on string translation T_T
August 14, 2024 at 7:25 am #16068989
Marsel Nikolli	Hi, Thank you for the update. I would need temporary access to your website to investigate this issue. Please fully back up your site (files and database) and confirm it in your next reply. I would need to access your site's WP-admin. Your next reply is set to private so you can provide the username and password details. Thanks, Marsel
August 14, 2024 at 12:40 pm #16070551
Marsel Nikolli	Hi, Thank you for the access, I checked and it seems that the MailPoet plugin is currently not in WPML's compatible plugin list. It would be better if you could reach out to the author or support of the plugin and discuss this with them regarding this matter, you can also request them to join the Go Global Program of WPML where they can work with our compatibility team to make their product multilingual. 1) I suggest you check the solution from this other ticket and see if it helps. 2) Also in the link hidden link Mailpoet suggests you create different forms for different languages and use them in different translations. You can translate the page containing the Mailpoet form manually with WPML as explained here then insert the different Mailpoet forms to the different language pages manually. I hope you find this information helpful. Let me know how it goes, Marsel
August 14, 2024 at 4:30 pm #16071945
danahK	Hi, Nikolli, Thank u for ur support. Maybe it would be better to find out another plugin. um.. Do u know how to translate the other payment like Paypal button, Payoneer, and Iamport?
August 15, 2024 at 8:07 am #16073270
Marsel Nikolli	Hi, Could you please help me out with a video (you can use loom.com and share the link with me), showing which plugin is used for Payoneer/Paypal? I noticed that you have multiple plugins related to cache installed on your website, and I suggest you keep only one plugin for a feature/service, having various plugins for the same feature/service can cause plugin conflicts. You can check which plugins are recommended for WPML from this link.
August 15, 2024 at 2:36 pm #16074912
danahK	Hi, I am using three plugins : by PortOne(also called IamPort) and Payment Gateway Payoneer for Woocommerce by ThemeBing and woocommerce Paypal Payment by WooCommerce. I am also attaching the screenshots Also I findout that when I go to WPNL> Stringtranslation> Search for EContext(일본편의점결제) > click View, EContext(일본편의점결제) is well translated but hard to find out CreditCard. I can see the letters on view in source which I need to translate "CreditCard" I am attaching the file as well.
August 16, 2024 at 7:56 am #16077247
Marsel Nikolli	Hi, Thank you for the update. From what I can see from the screenshots the options of the select element (as shown in the attached image). Each string must be wrapped within a __() function (as is the stringEContext(일본편의점결제)) as instructed in this documentation. You could try implementing that yourself, but when any of those plugins update is released any code that you might implement will be overwritten. As suggested before, it would be best to reach the plugin's author about this issue. * Note: Please ensure you have a full backup of your website before making any updates/changes to your website. Regards, Marsel

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