[Resolved] Retrieving product reviews in all languages via get_comments no longer works

Hi.

I set up a page.
DE as main language. EN + FR as translations.

You can find the link to the product in the footer - recent comments.

Haven't added any custom code yet.

What I have done
- WCML: Show reviews of all languages on product page
- submitted reviews translated with string translation

Now the following error is visible: Translated reviews have the wrong flag.
Translated reviews should show the flag of the source language. Not that of translation.

- "Markus" original lang: DE
- "Ron" original lang: DE
- "From EN" original lang: EN

(I'll add my custom code later if necessary.
At first, the default display should run smoothly.)

Thanks for the feedback.
We are a bit puzzled that it is desired behavior that all flags are the same.
But okay.
That's the least of the problems.

Let's get to the important topic.
Screenshots attached.

I made the following changes on your test site.
- Plugin-File-Editor: woocommerce/templates/single-product-reviews.php (adjusted line 46 to 86)
- In line 48 I installed a "switch" for you. Toggling between true and false allows you to toggle the frontend between default WooCommerce and my customization.

I commented out the query limits and date filters.
We use these in production, but the error occurs even without these arguments.

Here is a brief summary for readers:

$args = array (
  'post_type' => 'product',
  'status'=> 'approve',
  'post_status' => 'publish',
  'orderby' => 'comment_date',
  'order' => 'DESC',
  'post_id' => $product->get_id(),
);

$comments = get_comments( $args );

// sometimes we need to return html:
$comments_fix_order = array_reverse($comments);
wp_list_comments( apply_filters( 'woocommerce_product_review_list_args', array( 'callback' => 'woocommerce_comments' ) ), $comments_fix_order );

The code shown above results in reviews being displayed untranslated. See image captioned "Mode: custom" above reviews.

Normally the query should come out the same as the standard WooCommerce query, I think.
Image 1 and Image 2 should show the same ratings.

First and foremost, it would be important for us that the reviews are also displayed in translated form for individual get_comments() calls.
Also with the addition "translated".

How must the get_comments() call be adjusted so that the reviews are displayed correctly - as in the standard Woocommerce implementation?

Why are the reviews shown untranslated at all?

Hello.

Thanks for the feedback.

Checked where the "woocommerce_review_before" hook is called by default.

By default the hook is called in woocommerce/templates/single-product/review.php.
This is the template file called by the "wp_list_comments" callback.

We have not changed the callback.
We call "wp_list_comments" with the default callback "woocommerce_comments".

So the hook "woocommerce_review_before" should be called normally.

I also tested it on your test site.
Screenshot attached.
It works normally.

add_action('woocommerce_review_before', function(){
  echo '<small><strong>woocommerce_review_before - added at the end of woocommerce.php plugin file - you can remove it if neccessary</strong></small>';
});

We can thus rule out that the hook is not called.
The hook is called normally.

In general: The only thing I do with my customization is fetch the reviews and pass them to wp_list_comments.

I have not changed the WooCommerce display logic.
That's why I turn to you.

The faulty translation of the reviews when called by get_comments() has only recently appeared.
Must have happened in recent updates of WPML/WCML.

I'm curious what other ideas you have.
You can also try to get the test snippet to work on the test page.
see file: woocommerce/templates/single-product-reviews.php, line 46 to 86

If you can get it to work, we might have new insights.

Perhaps the question is why an individual query brings different results than when wp_list_comments() loads comments itself.

- For wp_list_comments without get_comments() the comment_post_ID of the results varies
- when querying via get_comments(), the comment_post_ID is always the same

It seems like some filter magic is implemented by default.
This seems to be dropped for individual wp_list_comments() calls populated with results from get_comments() queries.

I'll stop spamming and wait for your feedback.