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Supporter timezone: Europe/Zagreb (GMT+01:00)

This topic contains 5 replies, has 0 voices.

Last updated by Dražen 2 days ago.

Assisted by: Dražen.

Author Posts
February 8, 2025 at 6:50 pm #16683045

walkmew

Background of the issue:
We are working on a multi-lang project, with the help of WPML, for our website hidden link. For this, we are required to create custom language codes, for example, instead of fr for French we might be using fr_ml, similarly de_ml for German etc.

Symptoms:
No specific issue or error message mentioned.

Questions:
Can you help us understand how will this affect the translations which need to be sent to the 3rd party service Lilt?
What role does the language code play while sending the articles or pages for translation to Lilt through WPML installed on a website?
How can you help us with the translations if we use the custom language code as stated above in the example?

February 10, 2025 at 8:36 am #16685481

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks for contacting us.

1) If you are using custom language code, these would need to be mapped in our proxy by us, you can contact us with codes and languages, and you would need to report this to the Translation service so they can also adjust it if needed.

2) It does not play many roles, as long it is mapped correctly. What can affect is already existing plugin/theme strings translation, since these are for fr and for fr_ml language.

3) All we have to do is to map in our proxy, those language codes correctly to the correct language.

Regards,
Drazen

February 11, 2025 at 2:41 pm #16692262

walkmew

Thank you for your replay.

1. How should we contact you with the language custom codes? Is it via a support ticket?
2. How much time does it take for you to map them?

Best,
Team WM

February 12, 2025 at 6:57 am #16694193

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

yes, you can contact us via chat/ticket.

It should not take long to map, maybe 1 day until we hear back from the translation proxy team.

Regards,
Drazen

February 13, 2025 at 12:15 pm #16701883

walkmew

Thanks.

Does it also apply to changing the default locales?
e.g. from de_DE to de_ml

explanation : This is just for translation purposes, after the translations are ready to go live we will revert back to de_DE

February 13, 2025 at 1:40 pm #16702760

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

no, only language code affects this, for example, if you add custom language with custom language code.

Regards,
Drazen