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This topic contains 1 reply, has 2 voices.

Last updated by Ahmed Mohammed 1 year, 7 months ago.

Author Posts
May 16, 2023 at 12:08 am #13651857

alainC-25

some of my images does not appear when the page is in a different translated language, even when i check the media translation all images appear to have been translate so why some of them not appear, like on my portuguese translated page for example

May 16, 2023 at 4:53 pm #13658255

Ahmed Mohammed
Supporter

Timezone: Africa/Cairo (GMT+02:00)

Hi there,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or if I can help with the issue quickly.

Could you please confirm if the Media attachments options are enabled under the Language panel on your pages, as shown in the attached screenshot?

Additionally, to better understand how to move forward with a solution, please provide me with information about your environment by following these steps: http://wpml.org/faq/provide-debug-information-faster-support/.

Looking forward to hearing back from you.

20230516 at 19.52.10.png

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