Some pages not translated

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Tagged: Exception

This topic contains 17 replies, has 2 voices.

Last updated by andreaB-8 1 year, 8 months ago.

Assisted by: Bobby.

Author	Posts
April 2, 2023 at 11:00 pm #13385757
andreaB-8	Hi, I followed all steps for translate site but I can't find some pages This pages hidden link in English I think that are with /en hidden link But is empty.... even if in back office I translated this tour as you can see there hidden link "Al Cantini" Tour has been translated using WPML Editor... in your translation wizard this page has been translated. So why I don't see? Please I need your help for fix these issues. Let me know if you need to access to site
April 3, 2023 at 11:25 pm #13394837
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	I would like to request temporary access (wp-admin and FTP) to your site to test the issue. (preferably to a test site where the problem has been replicated if possible) Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you enter is private which means only you and I have access to it. NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, Bobby
April 4, 2023 at 11:05 pm #13404543
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Thank you for the access details, please check now hidden link While the content was indeed translated all custom fields related to Mikado Tours were set to "don't translate" Go to the tour and edit then scroll down to multilingual content setup and review the custom fields hidden link I have set them to "copy once" -> this will allow you to edit the field manually in the translation if ever needed to but also ensure that they copy to the translation.
April 4, 2023 at 11:23 pm #13404575
andreaB-8	Sorry friend I don't understand what do I've to do for fix and show content/pages in right way. Please help me!!
April 5, 2023 at 8:56 pm #13414137
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	There were custom fields from Mikado Tours that are set to "do not translate" I have already set those fields to 'copy' which should have resolved the issue now. You can see the fields here: 1. Visit the page and edit it you can use the link here hidden link 2. scroll down to multilingual content setup and review the custom fields -> you can see i have them set already. I have already done this ,the tours should show as expected now, can you confirm? hidden link
April 5, 2023 at 10:27 pm #13414529
andreaB-8	hidden link Friend now IT and EN are missed pages 404
April 5, 2023 at 10:30 pm #13414535
andreaB-8	Another thing is that here I see only 1 item hidden link In Italian is OK showing all items hidden link When I click I get 404 error now... second issue don't had before Thanks
April 6, 2023 at 9:26 pm #13423199
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Please see my screenshots, I am not getting any 404 errors when testing this. You can see both the EN and IT versions. Can you verify that it shows as expected now?
April 6, 2023 at 9:39 pm #13423345
andreaB-8	Great is OK friend!! Can you tell me how to see other items here hidden link Like here hidden link If I click same items like IT in English FOOD -> WHERE TO EAT hidden link Page is empty Please help me! Where I see all items... in English I see only one
April 7, 2023 at 7:39 pm #13429029
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Check now, please. hidden link hidden link You will need to also review the filters and make sure they are set up correctly, but you should be able to see the items now. Good food -> hidden link
April 9, 2023 at 9:01 pm #13434753
andreaB-8	Thanks for your reply! What I see now is that when I click on FOOD Menu option in English I see empty page. Why?? Another thing friend linked to these issues Click on Ospitalità in IT hidden link I see boxes CASE VACANZA.. RISTORANTI ...B&B ... etc.. at the end of the page If I check in English hidden link I see these items still in Italian version... with link to IT page Why??? Really thanks for help me!!
April 10, 2023 at 9:55 pm #13440465
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hello, I believe you need to adjust your menus as they are using filters and some of these filters are not correct. For example the Food Menu item: hidden link It's using the 'buona-cucina' filter where I believe it should be 'good-food' See following filter query: hidden link ________________________________________________________ Regarding the boxes and their links: 1. Go to this page: hidden link 2. Click on "edit page" -> dismiss the warning 3. edit the page using the page builder and manually adjust the links of the boxes and update
April 10, 2023 at 10:49 pm #13440599
andreaB-8	thanks! Regarding the boxes and their links: 1. Go to this page: hidden link 2. Click on "edit page" -> dismiss the warning I don't see EDIT PAGE on top black bar
April 11, 2023 at 5:56 pm #13449117
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Good catch, I meant "edit destination item" then click on "edit anyway" on the pop up and edit the Mikado Banners manually adjusting the link to the correct link -> once done update the page. here is the direct link: hidden link
April 12, 2023 at 10:49 am #13454551
andreaB-8	Can you tell me on what banner. mikado have you clicked for fix this issue? Thanks!!