[Assigned] Sumologic - SEO Issues

Hi,
Update
We're still investigating this issue.
If needed, please allow us to take a copy of your site. To do this, we must install a plugin such as Duplicator or All-in-One Migration. Please let me know if you agree.

Regards,
Itamar.

Hi,

Thanks for approving taking a copy of your site; however, there is no need for that. Our second-tier supporter has identified the source of the problem causing double slashes (//) in media links and has escalated the issue to our developers. The problem of this case didn't come from the Blend Translation Service, but it is in the Media translation add-on files. We've also published an errata about it, which you can read here: https://wpml.org/errata/with-media-translation-double-slashes-may-appear-in-image-urls-on-translated-content/. For your convienence I'm also adding the workaround below.

1. Take a backup of your site in case something goes wrong.

2. Edit this file with a code editor.
/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php

3. Locate these lines (around line 211):

$filename          = array_pop( $file_subdirectory_parts );
$image_url_parts[] = implode( '/', $file_subdirectory_parts );

4. Edit like so:

$filename          = array_pop( $file_subdirectory_parts );
if ( !empty( $file_subdirectory_parts ) ) {
    $image_url_parts[] = implode( '/', $file_subdirectory_parts );
}

5. Save the changes in the file.

**** Important! Please make a full site backup (files and DB) before you proceed with those steps****

This issue has been escalated to our developers, and we'll keep you updated on any developments.

Regards,
Itamar.

Hi,

There will be no need to resend the translations to the Blend service. The problem is in the Media translation file, and most likely occurred when you sent the translations via WPML rather than externally to the Blend service. When the fix is applied, you can simply send them through WPML -> Translation Dashboard.

Regards,
Itamar.

Hi,

First, it is important to reiterate that the problem does not lie with the Blend side or any other Translation Service, for that matter. The problem occurs in the following terms:
A. Media translation add-on is active.
B. In Settings -> Media, the option 'Organize my uploads into month- and year-based folders' is unselected. (By default, it is selected.)
C. The media file text (Name, Alt, Caption) is translated.
D. A post that includes this image is translated.

As mentioned in the errata, the suggested workaround is to avoid this problem for new translations. However, I tested the workaround on my local test site and on your staging site. After applying the workaround and updating the original post, the problem was fixed in the translations. For example, this post is in Japanese and was translated by Blend: hidden link. Please see the attached screenshots double-slash-before-fix.jpg and single-slash-after-fix.jpg.

With WordPress, you can update translations in bulk by selecting all posts and editing them at once. Please see the attached screenshot select-to-edit.jpg. Then all you have to do is click the Update button. Please see the attached screenshot update-in-bulk.jpg. This is the batch process you can take to correct the problem. However, if resending the translations to Blend is easier for you, does not carry any extra cost, and fixes the problem, then you can proceed in this way.

We'll keep you updated when the fix for this issue is included in the Media translation add-on.

Regards,
Itamar.

Hi,

Assuming that the workaround has been applied, the method I suggested, updating the original English posts in bulk using the WordPress option, should fix the translations as well without doing anything else. This is true regardless of whether the translations were made by Blend.

You are correct, there is no equivalent method or option in WPML -> Translation Dashboard. Furthermore, translations that have been translated with the Blend Translation Service, or any Translation Servicefor that matter, should not be edited afterwards using the Advanced Translation Editor. Doing this is prone to problems. We explain this here: https://wpml.org/documentation/translating-your-contents/using-the-translation-editor/switching-from-classic-to-advanced-translation-editor/#frequently-asked-questions. Please see the question: Can I use the Advanced Translation Editor for pages I translated using another method?

Please let me know if this explains your doubts, or if you have further questions.

Regards,
Itamar.