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Supporter timezone: America/Los_Angeles (GMT-08:00)

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Last updated by Bobby 3 minutes ago.

Assisted by: Bobby.

Author Posts
January 10, 2025 at 1:52 pm #16582243

williamE-2

Background of the issue:
I am trying to edit the translations on a website constructed using GeneratePress (v. 3.5.1) combined with WPML (latest version 4.6.15) and Wordfence (v. 8.0.2). I disabled WP Rocket to avoid more plugins that might conflict. My Automatic Translation account id is: 32303938-6539-5466-b539-323834386662#dV4QhsY88vM2oldxQzKVxAtt. Related issue: https://wpml.org/forums/topic/the-translation-editor-is-just-showing-a-white-screen/. Link to a page where the issue can be seen: hidden link.

Symptoms:
The translation editor is showing a white screen.

Questions:
How can I fix the white screen and edit the translations?

January 10, 2025 at 9:07 pm #16583322

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

Please right-click -> inspect -> console tab and share with me any errors logged there.

Also, go to WPML->Support->ATE error log and share with me the top 4 errors from there as well.

If you create a test page and attempt to translate is it working OK?