This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to translate sentences on their website using WPML but needs assistance with locating and translating the correct strings.
Solution:
We recommend trying two methods to resolve this issue:
Method 1:
Navigate to WPML > String Translation and at the bottom of the page, check the option "Look for strings while pages are rendered." Then, visit the front end of a page where the string is displayed, and return to WPML > String Translation to search for that string.
Method 2:
If the strings are not found in WPML > String Translation, they might be included as admin text strings. You can find the typical process for translating these strings here: Translate Admin and Settings Strings
Related documentation can be found here: Finding Strings that Don't Appear on the String Translation Page
Please note, if the strings originate from outside of WordPress, WPML will not be able to detect or translate them.
If this solution does not apply because it is outdated or not relevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
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