1. Translated pages' icon on the menu can't turn back to homepage when you click the icon.
2. Tabs show behind the top header on hidden link
, and I can't delete it because can't edit the translated Arabic Page's top header.
3. Translated Arabic Page has a weird white space between header and first container, but I can't edit it: hidden link
Please check all 3 problems on Mobile End, not desktop.
Website link: hidden link
Please help solve the problem, original page doesn't have these problems, only translated pages.
I can see the problem with the logo of the site and the link to the translated homepage (problem 1). It looks like I need access to your site to see problems 2 and 3. I will try to help you with everything. But it may be that we will need to split the issue into separate tickets. This is because, in our forum, we try to deal with one issue per ticket.
You are using the Avada theme. Please ensure that you follow our guide on using WPML and Avada.
As the workaround suggests, please move it to the Language Switcher as the last menu item and then check if it solves some of the problems.
If it does not solve any problem and you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply. Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ **IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--
Important!
Our forum is public. It is not a private discussion/thread only between you and us. So please refrain from posting sensitive information in public replies. I have removed the login details from the previous reply. For your site's safety, please change those details. I'm not allowed to use the access details as you shared them. You must share them in a private reply. This way, you also give your consent that we will access your site and that you have a backup.
I'm enabling a private message for the following reply.
Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ **IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--
Regards,
Itamar.
The topic ‘[Closed] translated pages error’ is closed to new replies.
