Translated website re-arranged nav menu order

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the navigation menu order on their German site differs from the English and Italian versions.
Solution:
If you're facing a similar issue with your navigation menu order after translation, we recommend navigating to the WordPress Dashboard, then to WPML > WP Menu Sync. Here, select all the checkboxes and click the blue sync button to align the menu order across different languages. For detailed guidance on translating menus, please visit Translating Menus Documentation.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

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Tagged: Documentation request

This topic contains 1 reply, has 2 voices.

Last updated by Christopher Amirian 3 months, 1 week ago.

Assisted by: Christopher Amirian.

Author	Posts
June 19, 2024 at 10:35 am #15754834
philS-14	Background of the issue: I have translated my website into two languages, Italian and German. The Italian site is great, but the German translation rearranged the nav menu order. Here are the links to the pages: hidden link, hidden link, and hidden link. Symptoms: The nav menu order on the German site is different from the English and Italian sites. Specifically, the links to the Home and Product pages got pushed down the order. Questions: Why did the nav menu order change on the German site? How can I make the nav menu order the same as the English and Italian sites?
June 19, 2024 at 4:10 pm #15757335
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, Would you please go to WordPress Dashboard > WPML > WP Menu Sync and select all the checkboxes there and click the blue sync button. See if it fixes the issue that you are experiencing. For more information: https://wpml.org/documentation/getting-started-guide/translating-menus/ Thanks.
June 20, 2024 at 2:56 am #15759741
philS-14	It did fix the issue. Thanks!

philS-14 confirmed that the issue was resolved on 2024-06-20 02:56:51.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.