Background of the issue:
I am trying to resolve an issue with the WPML Translation Editor on my site hidden link. I followed the instructions provided in the documentation link you sent me yesterday.
Symptoms:
The solution from the documentation did not work.
Questions:
Why is the solution from the documentation not working?
Thank you for contacting WPML Support, I will gladly help you.
To expedite handling your support requests, can you please share WPML support debug information from your site?
* To provide the debug information:
- Login to your site and go to WPML -> Support, click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire text box content and copy it.
- Go back to our support forum, find the debug information box, and paste it.
Thank you for the debug information, I noticed that you are using WordPress v6.5.5, and WPML v4.6.11, I suggest you update to the latest versions (it would be a good practice to update any other plugins that might require updating), clear the cache, and check if the issue persists
* Note: Please make sure you have a full backup of your website before making any updates/changes to your website.
Let me know how it goes after the updates.
Regards,
Marsel
The topic ‘[Closed] Translation editor’ is closed to new replies.
