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Supporter timezone: Asia/Kathmandu (GMT+05:45)

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Last updated by Shekhar Bhandari 5 days, 3 hours ago.

Assisted by: Shekhar Bhandari.

Author Posts
March 18, 2025 at 9:41 am

christelC

Background of the issue:
I am trying to ensure that the 'Free Shipping' label is correctly displayed in the cart across all translated languages using WPML String Translation. The issue can be seen on this page: hidden link.

Symptoms:
The 'Free Shipping' label does not appear in the translated versions of the cart, despite being correctly translated and synchronized in WPML String Translation. The issue persists, as shown in the attached screenshot (highlighted section).

Questions:
How can we resolve the issue of the 'Free Shipping' label not appearing in translated versions of the cart?
What steps should be taken to ensure the label appears correctly across all languages?

March 18, 2025 at 10:17 am
March 18, 2025 at 10:19 am #16829146

christelC

I've install de Octolize plug-in:
hidden link

please check

March 19, 2025 at 4:15 am #16833083

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Can you also create a dummy product to see if the problem is reproduced on the test site?

Look forward to your reply.

Thanks

March 25, 2025 at 9:12 am #16855576

christelC

Can't create dummy product?
specify login credentials on link..

The issue still is on the live website.

March 26, 2025 at 3:06 am #16860396

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I am not sure if I understand correctly? did you managed to replicate the issue even on the staging site? hidden link

Look forward to your reply.

Thanks

April 1, 2025 at 9:19 am #16881993

christelC

how? "Your sandbox has expired"

April 1, 2025 at 12:06 pm #16882747

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

You can use this new sandbox link: hidden link

Look forward to your reply.

Thanks