Thank you for contacting WPML support, I'd be happy to help you with this issue.
It could be a compatibility issue between WPForms and WPML, we will address that by reporting this to the compatibility team.
To be able to report the compatibility issues we need to replicate the issue on a clean installation. I created a clean installation of WordPress, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using the link below: hidden link
Kindly follow the steps below:
- Install WPForms plugin.
- Try to replicate the issue.
- Then let me know the steps to replicate it.
This will help us to report the probable issue to the compatibility team and solve the possible problem faster.
Testing step:
1. Install the wpforms and wpforms multilingual.
2. Create the wpforms.
3. Create the email notification in wpforms and use the form multiple choice value.
4. Translate the form to SC/EN.
5. Submit the translated language form and get email to test.
6. Receive email and see the multiple choice field not translated.
Testing result:
The form is translated to English.The submit form email cannot show the transalated value of multiple choice(English) ,email just show original language(Traditional Chinese) multiple choice value.
I see that issue on the sandbox site and I'm asking our 2nd tier support about the issue to get some advice. I will update you here when I have something to share.
