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Tagged: ATE
This topic contains 4 replies, has 0 voices.
Last updated by ludovicC-2 1 day, 17 hours ago.
Assisted by: Andreas W..
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January 28, 2025 at 1:44 pm #16642065 | |
ludovicC-2 |
Background of the issue: Symptoms: Questions: |
January 29, 2025 at 6:49 pm #16648303 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Our apologies for the inconvenience and thank you for the provided details. We do currently have a known issue where specific fields are saved as drafts after translating them for the first time. May I ask which fields are affected in your case? Currently, the only solution to solve the issue is to open the translation again and save the segment for a second time. Our developers are already working on a solution for this issue. In case re-saving the segments will not solve the issue, please let me know. Best regards |
January 30, 2025 at 7:30 am #16649596 | |
ludovicC-2 |
Hello, I suspected it was a bug since we had this problem on all our multilingual sites from time to time. We mainly use Elementor and Bricks Builder, so we often have this bug when we want to translate these text field, rich text field, button, etc... It's totally random. We have the impression that when we work more slowly between each translated field, the bug appears less, it's often when we go fast that the bug appears, a bit like that the link between your site and our site was not well done. Do you have a date for the bug fixe ? Thank you. |
January 30, 2025 at 4:38 pm #16652876 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Indeed, we also see that it is kind of a random issue. The fix is currently still in testing and should be available soon. It might maybe take a few more weeks. |
February 13, 2025 at 4:35 pm #16703827 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Could you please have a look into this reported issue? The issue should be solved now. Please verify and let us know if further assistance is needed. Best regards |
February 17, 2025 at 8:15 am #16712048 | |
ludovicC-2 |
Seems better now 🙂 Thank you! |