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Supporter timezone: Europe/Madrid (GMT+01:00)
Tagged: Exception
This topic contains 5 replies, has 0 voices.
Last updated by Carlos Rojas 15 hours, 25 minutes ago.
Assisted by: Carlos Rojas.
Author | Posts |
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November 21, 2024 at 11:44 am #16428734 | |
giacomoL-4 |
Background of the issue: Symptoms: Questions: |
November 21, 2024 at 12:03 pm #16428806 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hello, I suspect that there could be a conflict with a third-party functionality. To check if this is happening I kindly ask you to follow these steps: Could you tell me the results of the steps described above? Regards, |
November 21, 2024 at 12:21 pm #16428882 | |
giacomoL-4 |
Before to do that may you please tell me if the right state is with or without the WPML tab inside the import process of WP All Import? And if the right state is wihout of it how can be possible to import products in multiple languages if the identifier must be the ID and I can not define IDs for new products in multiple languages to be imported inside of an already existing catalouge with thousands of products |
November 21, 2024 at 1:24 pm #16429187 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi there, The WPML tab must appear in the import process if the WPML All Import add-on is installed. You can see in this link: https://wpml.org/documentation/related-projects/legacy-wpml-all-import/importing-multiple-languages-with-wp-all-import-and-wpml/ a video describing the process of importing. |
November 21, 2024 at 5:38 pm #16430517 | |
giacomoL-4 |
I perfectly knows how to import products in multiple languages, but this post is from your website and it explains that with the new WPML Import & Export Plugins products has to be imported using only one spreadsheet And I wonder why you talk about a "new method" if the method can not be used. I have WP All Import Pro and then if the WPML tab must be visible even if you "changed the method", there is no way yo use your documentation because if the WPML Tab is visible, I must choose a language and the multilanguages spreadsheet does not work. And despite of this: There is not the WPML tab inside WP All Import page. |
November 21, 2024 at 8:46 pm #16431069 | |
giacomoL-4 |
Just to let you to know. I already tried a default theme, I already deleted and reinstalled WP All Import and I reinstalled the core WPML plugin. I found something here around about the wrong WP All Import folder name and it is correct. And I saw that the pmxi_extend_options_featured has no action. A collegue of you here around was talking about that. |
November 22, 2024 at 10:57 am #16433376 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Thank you very much for your reply. I'm sorry to send you the incorrect documentation link, I made an honest mistake. Could you create a staging site with a copy of the production site and share the access credentials so I can reproduce the issue? I have set your next message private so you can securely share the credentials. |
November 22, 2024 at 5:25 pm #16434915 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Thank you for sharing the credentials requested. The cause of the issue was that you installed the incorrect WPML Add-on. I installed the correct one and now you can see the WPML tab when importing the products. Could you confirm that the issue is solved? |
November 22, 2024 at 7:06 pm #16435111 | |
giacomoL-4 |
Thanks for your help, yes I see the WPML All Import was missing and I never thought about something like that because I never deleted it. Whatever... thanks May you please tell me if this is the only correct way to load multilingual products and the other plugin WPML Export & Import is only to migrate products from one web site to another? |
November 25, 2024 at 9:12 am #16438432 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Great! I'm happy to hear that the issue was solved 🙂 To answer your last question: Both plugins are designed to import or migrate multilingual content, including products. |