[Resolved] a title on one page in Elementor is not translated
This thread is resolved. Here is a description of the problem and solution.
Problem: If you're experiencing an issue where a title on one of your pages in Elementor is not translated, despite being translated in the string search, we can help. Solution: We recommend you follow these steps: 1. Navigate to WPML >> Settings > Custom XML Configuration section. 2. Remove the following XML code:
3. Make a small change in the default language heading element and save the page. 4. Open the translated page, and the heading element should now be available for translation.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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Background of the issue:
All pages of my website are translated from Dutch to English, but 1 title remains in Dutch on the English page. The site I need help with is hidden link.
the page is hidden link
Symptoms:
A title on one page in Elementor is not translated.
Questions:
Why is one title not translated on the English page despite being translated in the string search?
Thank you for contacting WPML Support. As you have added the “Overzicht stralingsbronnen” title text using Elementor page builder so you need to translate that page/template using WPML Translation Editor or default WordPress Editor and not from WPML >> String Translation page.
So, please try to follow the below procedure:
1. Please open the default language page in Edit mode in which you have added the title.
2. Make a small change, for example, add a space or + sign in your page/post title.
3. Update the page by pressing the “Update” button.
4. Now, please remove that small change that did in step #2.
5. Update the page again.
6. Now, please try to open the translated page in WPML Translation Editor and see if the title is available for translation.
Thanks for following those steps. To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.
I’ve enabled a private input box for your next reply.
=== Please backup your database and website ===
✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is really important.
Thanks for providing the login details. I’ve made a small change in the default language heading and tried to translate the secondary language page again but the heading element was not showing in the WPML Translation Editor for translation. So, I followed the below steps:
1. Removed the below XML code in WPML >> Settings > Custom XML Configuration section:
I have some problems on the German translations, that I had on the English translations too and that your colleagues have solved.
It is on the 9 product pages eg. hidden link
Where:
1) the first Text is in English
2) The title of the second part is in Dutch (stralingsbronnen)
3) At the end "Maak je bescherming compleet" is in Dutch and is not showing our other products
Could you have a look please?
Kind regards,
Lode
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