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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Subash Chandra Poudel 1 year, 8 months ago.

Assisted by: Subash Chandra Poudel.

Author Posts
March 10, 2023 at 10:14 am #13215793

liseL-5
Site owner

I have a few very stubborn strings on my website that i can't get to translate right.
They've already been added and translated (through previous support tickets) yet they just don't want to display properly on my website Botanopia.com

One of them is our newsletter sign up CTA on the checkout page, so very important (see screenshots)

the second is the text "use it here" for entering a gift card code on the checkout page (see screenshots)

And the last one is the "Wholesale" title in our footer widget, (see screenshots).

What's the best way to give you access to you can have a look at the issues?
Thanks

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March 13, 2023 at 1:14 pm #13232655

Subash Chandra Poudel

Hi there,

Welcome to WPML Support.

I see you are using an old version of WPML plugin. Please follow the following steps to update WPML to it's latest version then translate the strings again and see how it goes.

- Backup the site completely to prevent any issues.

- Go to Plugins -> Add new page and click on the commercial tab.

- Click on the "check for updates" button there.

- Then update WPML plugins to it's latest version.

Regards,
Subash