can't login to wp-admin anymore

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 4 replies, has 2 voices.

Last updated by Kor 1 year, 10 months ago.

Assisted by: Kor.

Author	Posts
March 15, 2023 at 6:32 pm
federicoB-41	Hello! We've just selected the option "Use directory for default language" in Language format settings. Now we can't login to wp-admin anymore and the login page gives 404 error. What to do?
March 15, 2023 at 7:09 pm
March 15, 2023 at 7:10 pm #13254779
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for your patience. Here is the ticket. Please share FTP access here so that I could check and forward this to our 2nd Tier Support for further investigation. IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs. Your following answer will be private, which means only you and I have access to it. ✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical. Thanks! Kor
March 15, 2023 at 8:08 pm
March 16, 2023 at 6:05 pm #13263507
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, I've logged a report to our 2nd Tier Support and they will check this out for you as quickly as possible. Thanks! Kor
March 16, 2023 at 7:59 pm #13264133
federicoB-41	Thank you Kor. I just wanted to clarify that the correct SFTP folder for the site with this issue is "go-go-world-2"
March 17, 2023 at 9:54 am #13267843
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, I have feedback from our 2nd Tier Support, and he found out that you're using the flywheel hosting, which is probably based on Nginx. Please follow the guidelines for the rewrite rules: https://wpml.org/documentation/getting-started-guide/translating-wordpress-login-and-registration-pages/#Server-requirements-for-sites-that-use-nginx More info here hidden link Thanks! Kor

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