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This topic contains 1 reply, has 2 voices.

Last updated by Dražen 1 year, 2 months ago.

Assisted by: Dražen.

Author Posts
September 30, 2023 at 7:19 am #14490683

Atiq Rahman

Hi,

I have using multi-vendor plugin Dokan.

After install the WPML dokan vendor dashboard are not working and not redirecting to vendor menus.

I have already inform them about it, they couldn't find the issue for not working.

They just inform me to reach WPML for comparability error find. Their end they not getting any issue.

Can you please help me Dokan comparability troubleshoot ? So, i can reach them and tell them to solve the issue from their end.

Thank you

October 2, 2023 at 7:13 am #14494857

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

1) Can you please check and confirm the issue is still happening with only the next plugins:

- WPML core plugin and WPML String Translation add-on
- WooCommerce
- WooCommerce Multilingual
- Dokan Lite or Dokan Pro plugin
- Dokan WPML plugin
- WP Default theme

Please make a backup before proceeding.

2) Make sure the addon Dokan WPML plugin is activated: https://wordpress.org/plugins/dokan-wpml/

3) Make sure you have checked related docs and known issue:

- https://wpml.org/documentation/plugins-compatibility/multilingual-vendor-marketplace-with-dokan-and-wpml/

Let me know how it goes and if the issue still happens in such a minimal environment.

Regards,
Drazen

October 2, 2023 at 7:28 am #14494943

Atiq Rahman

Hi,

Yes, thanks. after activing dokan wpml working well.

thanks