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Supporter timezone: Asia/Kathmandu (GMT+05:45)

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This topic contains 14 replies, has 2 voices.

Last updated by Shekhar Bhandari 2 months, 3 weeks ago.

Assisted by: Shekhar Bhandari.

Author Posts
July 8, 2024 at 8:12 am

pascal-janZ

Background of the issue:
I have a couple of issues with WPML on my website hidden link. I am trying to translate text and fix layout issues on the French FAQ page.

Symptoms:
1) Some text is not found in string translation, specifically 'Explore nearby activities around our dive center!'. When I go to 'Admin Texts Translation' and search for the text, I find it there, but when I try to add it in string translation, it gives this error: 'This setting is locked by a WPML configuration file.' 2) The French FAQ page has some layout issues.

Questions:
How can I resolve the error 'This setting is locked by a WPML configuration file' when trying to add text in string translation?
How can I fix the layout issues on the French FAQ page?

July 8, 2024 at 8:59 am
July 9, 2024 at 6:15 pm #15922612

pascal-janZ

More than 24hrs and still not get any reply......

July 10, 2024 at 4:42 am #15925188

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I was waiting for your feedback so there was no response from our side.

Can you provide feedback on this? Did it helped?

Shekhar Bhandari : Please create a backup of your site then try the solution as mentioned in this ticket and see if it helps
Shekhar Bhandari : https://wpml.org/forums/topic/website-languages/#post-14550647

Look forward to your reply.

Thanks

July 10, 2024 at 5:40 am #15925521

pascal-janZ

Hello,I'm not able to view the Ticket. It says Ticket is private

Screenshot (13753).png
July 10, 2024 at 5:50 am #15925594

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

There are two workarounds for this case:

1) Re-create the page without using a sync template wrapper. (Recommended)

2) Go to \gdlr_core_page_builder_wrapper::get_content in wp-content/plugins/goodlayers-core/framework/function/page-builder-wrapper.php and comment-out the following line.

$sync_options = gdlr_core_page_builder_sync_template::get_sync_template($options['sync-template']);

This code can be found in lines 121 and 133.

Please check it and let me know if it works correctly.

Look forward to your reply.

Thanks

July 10, 2024 at 6:05 am #15925656

pascal-janZ

How can i do this? can you please guide

1) Re-create the page without using a sync template wrapper. (Recommended)

July 10, 2024 at 6:32 am #15925882

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

You can create a new page and create page from scratch without applying any templates, you shouldn't use any sync templates, you can know more about how to apply sync templates here: hidden link

Let me know if this helps.

Thanks

July 10, 2024 at 8:42 am #15926591

pascal-janZ

I tried to create new page without applying any templates and translate t worked.

But the issues is on some text on some pages that not translate.

July 10, 2024 at 10:49 am #15927692

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I am not sure if I understand. Can you explain further?

You mentioned it worked with new pages without template so can you try the same on that pages and see if it works?

Look forward to your reply.

Thanks

July 10, 2024 at 11:51 am #15927981

pascal-janZ

You mean i recreate the page again without template that has translation issue?

July 10, 2024 at 1:49 pm #15928401

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Yes, or you can use the code suggestion.

July 10, 2024 at 4:11 pm #15929138

pascal-janZ

unfortunately i can't re-create all pages again and also code is not working.

July 11, 2024 at 4:18 am #15931738

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Can you provide me few page examples where the issue exists so I can take a look?

Look forward to your reply.

Thanks

July 11, 2024 at 9:24 am #15933858

pascal-janZ

I send example page in first message

The topic ‘[Closed] Having some issue in text translation’ is closed to new replies.