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This thread is resolved. Here is a description of the problem and solution.

Problem:
You've exported WooCommerce products from another site and imported them to your new site using WPML, but the translation versions of each product appear as new products instead of being linked to the original product.
Solution:
To correctly import products with their translations, we recommend following the steps described in our guide. You can find detailed instructions and examples for WooCommerce products here: WPML Export and Import Documentation.
Additionally, we suggest downgrading your PHP version to v8.2 or v8.1, as not all plugins and themes are fully compatible with PHP v8.3.22.

If this solution does not resolve your issue or seems outdated, please check our known issues page and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance. You can do so here: WPML Support Forum.

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This topic contains 1 reply, has 0 voices.

Last updated by Carlos Rojas 1 week ago.

Assisted by: Carlos Rojas.

Author Posts
July 3, 2025 at 8:57 am #17195910

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Background of the issue:
I've exported my WooCommerce products from another site and imported them to hidden link. I am trying to import products with translations using WPML.

Symptoms:
The translation version of each product appears as a new product instead of being linked to the original product.

Questions:
How can I import products with translations correctly using WPML?

July 3, 2025 at 11:29 am #17196966

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

To correctly export/import products and their translations, you must follow the steps described in this guide: https://wpml.org/documentation/related-projects/wpml-export-and-import/. There you will also find examples for Woocommerce products that will help you run the export/import process correctly.

Note: I have noticed that your site is using PHP v8.3.22. I'd recommend downgrading to v8.2 or v8.1 because not all plugins and themes in the WordPress environment are fully compatible with PHP v8.3.22.

Best regards,
Carlos