I updated my plugin but now translations are not showing up..earlier it was showing waiting for traslation...then i made some changes and followed some doc. Then i made translations but no changes are shown on website. Please help!! My website url is: hidden link
Hello There,
Thanks for contacting WPML Support. I will try my best to assist you in this matter.
I checked the English version of the site's homepage and noticed that everything is showing fine there. I haven't noticed any issues with the translation. Please check this full-page screenshot(hidden link) for a better understanding.
Could you please tell me the steps to see the issue? If you can share a screenshot or video about the issue, that will be really helpful in understanding the issue. I will check accordingly and guide you on the next steps.
Hello,
I added translations but they are not showing up on form that is coming on banner. Also I want to change translations for few strings.. how can i do that because the steps that i am following\ are not giving any result. I am sharing screenshot of form that is coming on banner.. I filled it but few strings are not translated.
and there are more example like these below
I understood the issues. I have checked the form properly and found that it is custom created. Now, in order to translate the custom-coded feature, please ensure that it includes support for translation. Specifically, if you're aiming to translate text displayed on the form, please make sure that the text contents are wrapped within the "GetText" function. I'd recommend reviewing the documentation provided below to understand the essential steps for making custom-coded features compatible in a multilingual environment.
I have followed the same steps already and translated strings the same way and my strings are also wrapped in gettext but still few translations are not visible
Hello There,
Thank you for following the suggestions.
As the issue persists even after ensuring everything is correctly configured, a closer inspection will be required to understand the root cause of the issue. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.
You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
Thanks for sharing the credentials. I have checked properly and understood the root cause. While checking, I found that some words contain an HTML entity. In order to translate those text, you need to search the text in String Translation with the HTML entity, not what is rendering in the frontend.
The text "N° de Portable" is added as "N° de Portable" where '°' in an HTML entity that represents degree. When I search with the HTML entity and change the translation under the "Tarifs" domain, that change appears properly in the frontend.
I also found that the source language of some text was saved incorrectly. When I changed the source language and added the correct translation, the issue was solved.
Kindly check this video that I made while inspecting the issue: hidden link
In this way, you'll be able to solve the translation issue with other texts as well.
Please let me know if there is anything else if you need help. I will be happy to assist you.
Thanks!! It was a great help also please can you help me finding that how can I change the source language because french strings are marked as english
