This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue with their multilingual WooCommerce site where some taxonomies are forced to be untranslatable, causing problems on their website.
Solution:
If you're facing a similar issue, we recommend trying the following steps:
1) Navigate to WPML > Settings > Taxonomy translation and ensure all related product taxonomies are set to 'Translatable - only show translated items' or 'Translatable - use translation if available or fallback to default language'. For instance, 'product_cat' (Product category) and 'product_tag' (Product tag) should be translatable.
2) Alternatively, you can override theme XML rules for specific taxonomies by checking the theme XML file in the theme root folder and changing 0 to 1 (translatable).
3) Another option is to go to the WPML -> Settings page and click the Custom XML Configuration tab. Add the taxonomy rules as per our documentation. Please see the following for details:
We highly recommend using method #1, which is straightforward and does not interfere with the theme's default configurations.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 3 months, 2 weeks ago.
Assisted by: Waqas Bin Hasan.
