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Supporter timezone: America/Sao_Paulo (GMT-03:00)

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Last updated by Lucas Vidal de Andrade 3 days, 1 hour ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
November 12, 2024 at 1:41 pm

evangelosB

Background of the issue:
I am using the Divi Theme for my website and have embedded a YouTube video with specific parameters through the shortcode module. The video displays correctly on the Greek version of the website, but in the English version, all I see is empty space where the video should be.

Symptoms:
The embedded YouTube video does not appear on the English version of my website when using the Divi Theme.

Questions:
How can I get the YouTube video to display correctly on the English version of my site?

November 12, 2024 at 2:24 pm
November 12, 2024 at 2:29 pm #16393282

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey,

While I check the issue with the video, can you please list the other 2 issues you mentioned you had?

November 13, 2024 at 3:01 pm #16398234

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

After further testing, I noticed that WPML is not parsing the HTML inserted correctly. As a workaround, please do as follows. Make a backup first.

1. Visit the WordPress editor for the original page;
2. Select "WP Editor" in the language options in the sidebar;
3. Click to edit the translation;

This way, you'll be able to use Divi to create the translations. Please save your translated content before hand, so you don't lose it. You can copy the content from the original and replace the texts. This way, you should have no issue with the video. In case you need, here are more details:

https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Let me know if you have any questions or comments.