Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using WPML to translate content from German to French, and some images are not displaying on the translated pages. The issue is due to broken image links where the 'uploads' folder is missing from the URL.
Solution:
We recommend checking the format of your image links to ensure they include the 'uploads' folder. This problem might be related to a known issue with SVG support when WPML Media is activated, which strips the 'uploads' folder from the SVG image URL. For a workaround, please visit the following documentation: WPML Errata on SVG Support.

If this solution does not apply because it is outdated or not relevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

No supporters are available to work today on this forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Tagged: ,

This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 month, 3 weeks ago.

Assisted by: Andrey.

Author Posts
September 25, 2024 at 8:17 pm #16222390

walterS-22

Background of the issue:
I have used WPML to automatically translate our German content to French on the site hidden link.

Symptoms:
Some images are not showing anymore in the translated pages.

Questions:
What could be the reason for images missing in the translated pages?

September 25, 2024 at 8:55 pm #16222516

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

After reviewing your website, I noticed that the images are missing due to broken image links. The format of the link is hidden link, and it's missing the "uploads" folder.

You may be encountering a known issue. Please follow the link below for a workaround:

https://wpml.org/errata/svg-support-activating-wpml-media-strips-uploads-folders-from-svg-image-url/