This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported an issue with the HTML sitemap on their website using WPML and Rank Math SEO. The sitemap displayed Ukrainian titles for pages but linked to the Czech versions, and it did not include other language versions correctly. Additionally, all pages for the Ukrainian language were marked with a noindex tag, making them invisible to search engines.
Solution:
We recommended the client to follow these steps:
1. Install the WPML SEO add-on from Plugins -> Add new -> Commercial tab.
2. Re-save the permalinks.
3. Apply the workaround described in the errata page: https://wpml.org/errata/rankmath-rank_math_html_sitemap-shortcode-lists-html-sitemap-in-all-languages/.
4. Check if the issue is resolved.
If these steps do not resolve the issue, we recommend creating a staging site and testing by deactivating all plugins and reactivating them one by one to identify the culprit. Start with a default WordPress theme and only WPML plugins and RankMath SEO activated.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Exception, Known issue
This topic contains 0 replies, has 1 voice.
Last updated by Carlos Rojas 3 weeks, 2 days ago.
Assisted by: Carlos Rojas.
Author | Posts |
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November 23, 2024 at 2:39 pm #16436165 | |
maksymK-2 |
Background of the issue: Symptoms: Questions: |
November 24, 2024 at 7:42 am #16436719 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, I will try to answer the question before assigning the ticket to one of my colleagues. Would you please follow the steps mentioned in the erratum below? https://wpml.org/errata/rank-math-seo-fatal-error-with-html-sitemap/ Thanks. |
November 25, 2024 at 4:20 pm #16441208 | |
maksymK-2 |
Good afternoon, please note that I do not use the sitemap through a shortcode; I use it by selecting a page. Also, I don't see any critical errors. In fact, no errors are visible at all. Additionally, I figured out why there was a noindex tag in the categories. This happened when I selected the option in the RANK Math settings to not index empty categories and archives. I think this setting is perceived as the absence of translation - hidden link. Nevertheless, in the sitemap, the links still lead to the Czech version instead of the Ukrainian one, although the titles are in Ukrainian. At the same time, categories and products in Ukrainian are missing from the sitemap, as well as the products themselves. Could this be related? Even Robin Image Optimizer and WEBP Express are behaving strangely and do not see all the media files. |
November 27, 2024 at 10:54 am #16448734 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hello, Please follow these steps: Could you tell me the results of the steps described above? Regards, |
November 27, 2024 at 11:16 am #16448781 | |
maksymK-2 |
Done, nothing changed... |
November 27, 2024 at 11:35 am #16448856 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Sure! I have set your next message private so you can securely share the access credentials to the site. Please don't forget to create a full site backup before sharing the credentials. Also, share a URL where the sitemap can be seen. |
November 28, 2024 at 11:40 am #16454759 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Thank you for sharing the credentials. Please share a URL where the sitemap can be seen. |
November 28, 2024 at 11:42 am #16454778 | |
maksymK-2 |
Sure, here - hidden link |
November 28, 2024 at 11:46 am #16454787 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi there, This is not a sitemap: hidden link the sitemap is a XML file that contains all URLs of a site. |
November 28, 2024 at 11:51 am #16454803 | |
maksymK-2 |
This is HTML sitemap, Im talking about HTML sitemap all time. |
November 28, 2024 at 11:51 am #16454805 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi again, This is the sitemap of your site: hidden link Please check if that sitemap contains any errors. |
November 28, 2024 at 11:54 am #16454811 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Ok, it seems there was a misunderstanding. I can see that this page is showing the issues in the original language where WPML plugins make no changes. Could you describe step by step how this page was created? |
November 28, 2024 at 11:55 am #16454812 | |
maksymK-2 |
What page do you mean? Ill provide info. |
November 28, 2024 at 11:56 am #16454814 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
This page hidden link, the one with the issue you are describing. |
November 28, 2024 at 12:00 pm #16454846 | |
maksymK-2 |
Just created page, normally hidden link and assigned here as a HTML sitemap hidden link. Simillar situation... Nothing changed. |